Forum Discussion

lressler's avatar
lressler
New Member
10 months ago

old Voicemail Transferring to Computer

Good Morning,

 

I have left some voicemails on my extension that I now need saved to my computer, I've turned on the email transcript function for future calls but I need to retrieve my old ones to transfer. Is there a way to do that?

1 Reply

  • KateG's avatar
    KateG
    GoTo Manager
    10 months ago

    Hi lressler, 


    Welcome to the GoTo Community. 

     

    Unfortunately, the feature needs to be enabled before the voicemail is received in order to transcribe and forward.