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lressler's avatar
lressler
New Member
7 months ago

old Voicemail Transferring to Computer

Good Morning,

 

I have left some voicemails on my extension that I now need saved to my computer, I've turned on the email transcript function for future calls but I need to retrieve my old ones to transfer. Is there a way to do that?

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  • KateG's avatar
    KateG
    GoTo Manager
    7 months ago

    Hi lressler, 


    Welcome to the GoTo Community. 

     

    Unfortunately, the feature needs to be enabled before the voicemail is received in order to transcribe and forward.