Forum Discussion

lressler's avatar
lressler
New Member
2 months ago

old Voicemail Transferring to Computer

Good Morning,

 

I have left some voicemails on my extension that I now need saved to my computer, I've turned on the email transcript function for future calls but I need to retrieve my old ones to transfer. Is there a way to do that?

  • KateG's avatar
    KateG
    GoTo Moderator
    2 months ago

    Hi lressler, 


    Welcome to the GoTo Community. 

     

    Unfortunately, the feature needs to be enabled before the voicemail is received in order to transcribe and forward.