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GregM2's avatar
GregM2
New Member
2 months ago

GoTo Connect -- Inconsistent Incoming Paging Display Name Errors

What am I missing?  New employee UserA has been assigned phone (all are Yealink T54W's) previously assigned to ex-employee UserB.  When UserA pages UserC, UserC sees the correct, current name of User...
GregM2's avatar
GregM2
New Member
2 months ago

Thanks for the feedback!  Yes, I verified that the Device name (as well as the extension) were updated to the new user's name.  Still showing different names, however, for two recipient extensions when the new user pages them -- one shows the old name, one show the new one.

mkeaton's avatar
mkeaton
Frequent Contributor
2 months ago

OK ya thats a weird one, you could try re provisioning (or do the reset to factory thing) on  the device thats showing the wrong name, I do this when all else fails and it seems to work out weird bugs on the devices .. sometimes lol