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Forum Discussion
water1
3 years agoActive Contributor
Shared Voicemail Email Issue
We're new to GoTo Connect and recently set up a shared voicemail box . We sent numerous test messages without incident but had an employee leave a voicemail this morning and no email came through. We...
- 3 years ago
Support wasn't able to identify a specific issue, there are no logs available it sounds like for emails generated (or not generated) for voicemails, but we haven't had an issue since. I'm cautiously optimistic that was just a one time thing. Thank you.
KateG
3 years agoGoTo Manager
water1 sorry for the delay with a response here, where you able to find a resolution with customer support?
- water13 years agoActive Contributor
Support wasn't able to identify a specific issue, there are no logs available it sounds like for emails generated (or not generated) for voicemails, but we haven't had an issue since. I'm cautiously optimistic that was just a one time thing. Thank you.