Forum Discussion

jarancio's avatar
jarancio
Active Contributor
2 years ago
Solved

Softphone dialing URL for external applications

I’m most interested in a URL dialing string for making calls from GoTo.

 

Examples of these values from other systems are:

 

rcapp://r/call?number=[PhoneNumber]   (Ring Central)

callto:[PhoneNumber]   (Teams)

skype:[PhoneNumber]?call   (Skype)

 

Could GoTo provide this for the softphone to dial from other applications on the PC?

  •  

    jarancio 

    The feedback I got is that it seems like a bad configuration. The devices tab in the Admin Portal needs to have the device with you assigned to it. Once this is done you will be able to select the desk phone in the line selector of the Desktop app and this will trigger calls ringing the desk phone.

11 Replies

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago

    Hi jarancio Welcome to the GoTo Community 

     

    Currently, we support the tel:+12345678900 format which should provide a Softphone dialing URL for external applications.