The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
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Suggested Features
Coming from a different PBX provider, GoTo seems to be missing some key features, specifically for call centers. We'd love to see the following implemented: CALLS Surveys: This already exists fo...
Hi alejandromachad, welcome to the community.
In order to keep the Community Ideas effective we ask that each post is kept to 1 specific idea. This makes it easier for others to find an Idea that they are also interested in, so they can comment and add their vote. This also reduces the duplication of Ideas.
In regard to your call ideas, have you reviewed our Contact Center?
Hi alejandromachad, welcome to the community.
In order to keep the Community Ideas effective we ask that each post is kept to 1 specific idea. This makes it easier for others to find an Idea that they are also interested in, so they can comment and add their vote. This also reduces the duplication of Ideas.
In regard to your call ideas, have you reviewed our Contact Center?
Yes, we have Contact Center, but the features mentioned are not included. Maybe these will be offered in the future?
