Forum Discussion

Priyankas's avatar
Priyankas
New Member
2 months ago

Virtual Fax settings

Hi, I want to store the faxes received on my GoTo Connect virtual fax number directly in Google Cloud Storage.I have enabled a virtual fax number in GoTo Connect and attempted to fetch faxes in the ...
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KateG's avatar
KateG
GoTo Manager
2 months ago

Hi Priyankas Welcome to the Community. 


We don't offer anything like that in storage. You could receive the fax via email and then save it to cloud storage service. 

  • Hariganesh's avatar
    Hariganesh
    Visitor
    2 months ago

    Hi KateG ,   
    I hope you are doing well.  
    I wanted to check if it is possible to receive notifications via Webhook when a virtual fax is sent. Additionally, are there any specific storage settings that we need to enable to facilitate this functionality?  Furthermore, if we choose to use the Fax API, could you please clarify whether the files received will be in encrypted or decrypted form? If the files are encrypted, are there decryption keys provided to access the content?  Your guidance on these points would be greatly appreciated.  Thank you for your support, and I look forward to your response.

    • KateG's avatar
      KateG
      GoTo Manager
      2 months ago

      Hi Hariganesh 

      Welcome to the Community. For API support, including questions on Webhook, please visit our developer support page, which includes how to contact customer support.