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Forum Discussion
GotAMeeting
6 years agoNew Member
GoToMeeting-Plugin for Outlook isn't working suddenly
Hello together, I was working with the GoToMeeting Plug-In within my Outlook for couple months now. About 2 weeks ago Outlook started giving an error massage when i tried to create a meeting, Th...
- 6 years ago
Hi again,
i found a solution and it was quite easy. In Outlook go to the "Add-Ins" Ribbon, click on "Settings" in the GoToMeeting-part and and choose "Logout".
Then try to plan a meeting or use the adhoc one, you get asked for your credetials, enter them, et viola it works again.
Kind regards
AshC
6 years agoRetired GoTo Contributor
Hi,
Are you able to confirm a couple of things there:
- Have you checked your GoToMeeting audio settings online to include integrated audio by default?
- Was the plugin re-installed on the problem PC?
- What happens when you log out / in again?
- Tapsy6 years agoActive Contributor
Hi AshC,
1. Just checked it, it's set to use the integrated audio.
2. Does not change anything, still the same error.
3. Where can i log out? Logging out from the "desktop-app" does not change anything. I don't get asked for my credentials when starting Outlook, so i think it is still logged in.
Kind regards.