Forum Discussion

skino2au's avatar
skino2au
Active Contributor
2 years ago
Solved

All Past & Future Webinars Are Gone From Dashboard??? Help!

We had a webinar finish about 13 hours ago and when logging in to gotowebinars today, we noticed all scheduled future webinars and all the past webinars are now gone from the dashboard! I upgraded to...
  • GlennD's avatar
    GlennD
    2 years ago

    The GoToWebinar service appears to be restored, I am able to access the dashboard, schedule and start a webinar. The team will update the status page once they are sure it is 100% stable.

     

GlennD's avatar
GlennD
GoTo Manager
2 years ago

The status page is updated and we are working to restore service. Once service is restored I will update you here so there is no real need to hold on the phone as support will direct you to the service status page for updates.

 

wgerard's avatar
wgerard
New Contributor
2 years ago

Hey Glenn - thank you for the heads up.  Do you perchance have any update on status, timing of resolution? 

 

Thanks much, 

 

Will

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Timing estimates are difficult, especially with an service disruption like this that is the result of a 3rd party service experiencing an outage. Our team is monitoring the 3rd party service status updates and working to restore ours ASAP.