The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
wsgs
10 months agoNew Member
Cannot send follow up email
I am trying to send a follow up email for a webinar. I sent one for the attendees and I am trying to send on for those that were absent and I can't. It is greyed out.
It is well within the 6 week window, in fact, older webinars, I can send follow up emails.
If it matters, I did send one earlier to both attendees and absent and I need to send another.
2 Replies
- wsgs10 months agoNew Member
I don't wish to re-send the same email, I wish to send a different email. At this point, it is mute since I manually resent the emails from my own email account.
- KateG10 months agoGoTo Manager
Hi wsgs
Welcome to our Community. Thanks for all the details around the issue.
You can only re-send emails once, which would explain why it's greyed out.