Hi eSklzWebinarSup thanks for joining the community. As a beta version, we do want to hear your feedback on the GoTo Webinar experience along with any issues and questions you have.
First, do check out the GoTo Webinar beta hub. It's filled with articles, videos, user trainings, and a link to the 'Ask the Experts' sessions.
I took a look at your case and saw that our support team reviewed your issues and feedback. I can also try and answer some of your questions.
- You can not hide results from presenters. We recommend a survey at the end of the webinar instead of a poll during the webinar to keep information private.
- To ensure all of my organizers/panelists have the same icon, you should add an image to your GoTo Profile in the Settings it will show up instead of your initials
- If a presenter is unable to mute, we would need to know more details about how they joined. You have to check the box to include computer audio when you select which screen/window you want to share.
- For issues with audio and video, we need to know more details. Attendees should check what audio option. For video issues, the video window may be minimized or behind another window, which is why "show camera" helped.
- Listen-only members do not have the ability to use their camera and/or microphone. An Active Attendee has been given permission by the organizer to use their camera or microphone, the corresponding icon (camera, microphone) under Active Attendee shows you which permissions they have.
- We are aware that organizers can not mute other organizers. A product manager confirmed this functionality will return. Organizers can mute panelists currently.
I look forward to hearing further about your experience and sharing your feedback with the team. Thanks.
