Charges related to Webcast Mode ... OpenVoice
Hello,
We've only been using the GTW Webcast Mode which eliminates phone / dial in option for attendees but we've been getting a charge for minutes usage every month. Just wondering what the OpenVo...
Forum Discussion
Hi Ken4, hope you had a good weekend. It's not likely that support would offer a way to attend that the organizer has not supported.
Something is off, 8 Webinars/webcast we did in the first week of December all have charges of many minutes = 5,200
But we only had one speaker on one webcast for 70 minutes. Testing the connections for all 8 activities we were on - on occasions. My best calculations is we should have only used up a total of 430 ish minutes. Do you think I should speak to someone in billing or tech support?
Thanks
