Forum Discussion

BooABja's avatar
BooABja
Active Contributor
4 years ago

Exclude registered from follow up email

Hi

 

If I am ok with a person attending a session but don't want this person to receive the attendee or absentee follow up email - can I remove him/her after the live session? When using the GTW follow up email setting.

 

I.e not having to cancel the registration  but making sure he/she do not get follow up material.

 

Thank you!

  • Chris Droessler's avatar
    Chris Droessler
    Respected Contributor

    I am not sure you can modify the registration list after the webinar has started.  This is not a normal situation so probably nobody has done this. 

    You can set up a test webinar, sign up a few dummy names, the start the webinar.  See if you can delete the person's registration after the webinar has started. I am guessing that you will have to wait until that person has joined the webinar before you cancel their registration.

    • BooABja's avatar
      BooABja
      Active Contributor

      Thank you!

       

      Yes my dilemma is he/she can listen in but should not receive the follow up material..not sure I have ever seen a registration list I can edit before sending out follow up emails. The option would be to send those outside of GTW but rather keep it together

      • Chris Droessler's avatar
        Chris Droessler
        Respected Contributor

        You can delete someone from the registration list before the webinar has started. I am not sure if you can do that after the webinar has started.