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VRLDO's avatar
VRLDO
Contributor
5 months ago
Solved

GoToStage Analytics past 2 years

Hi - we have exceeded two years since we published a boat load of videos and now are unable to pull viewership reports for trainees. Is there any way to fix that, or do we have to republish videos in...
  • KateG's avatar
    KateG
    5 months ago

    Hi VRLDO​,

    I checked with a team member, they could see analytics beyond two years on the GoToStage analytics page, however GoToWebinar analytics has a limit of two years. Can you double-check that you are accessing the reports specifically for the GoTo Stage platform? 

     

KateG's avatar
KateG
GoTo Manager
5 months ago

Hi VRLDO Nice to see  you, 

I believe that you are correct, you would need to republish the videos, but I'm checking with the team, I will follow up shortly, our offices are closed tomorrow in the US, so I may not have a definitive response until Friday. Thanks for your patience. 

KateG's avatar
KateG
GoTo Manager
5 months ago

Hi VRLDO​,

I checked with a team member, they could see analytics beyond two years on the GoToStage analytics page, however GoToWebinar analytics has a limit of two years. Can you double-check that you are accessing the reports specifically for the GoTo Stage platform?