GoToWebinar API Support

Hello,

I am trying to create a webinar event with API call https://goto-developer.logmeininc.com/content/gotowebinar-api-reference-v2#/Webinars/createWebinar

We want to add few additional fields for the event for internal mesuarment purposes, such as 'Event level', 'Pricing type' etc. But I couldn't find any way to add such custom fields to the event itself while making API create call. Is it possible to add custom fields to event and if yes how should I add/upate via API?

Also, the events created will be listed on a public website but the API call /Webinars/getWebinars doesn't provide Logo and Featured image parameters set in a event. Is there any different API call for that?

How should I get event logo, featured image along with custom fields above mentioned?

Thanks

Hi,

I am facing a problem in refresh token.

I logged out from my main account and I was unable to use to the refresh token it was only 2 days.

I checked your document in https://goto-developer.logmeininc.com/how-get-access-token-and-organizer-key

I checked the response data in the above URL it said this “Refresh token identifier, valid for 30 days, or until product logout”.

Does this mean I need generate new response_key from OAuth2 using web browser.

In the last few days I noticed that when I use the Create Registrant API command the API return me the follow message

Earlier Get Webinar API was providing a recordingAssetKey for each SIMULIVE webinar in response. Now, after the new API updates, the response doesn't have recordingAssetKey. 

Is there any way, other than Get Recording Assets  API, which provides associated reecordingAssetKey of SIMULIVE event?

I'm trying to create a GotoWebinar webhook but I'm getting 400 bad requests each time

this is my callBackUrl function

Route::get('g2w/webhook', function(Request $request) {
return response()->json([
'success'=>true
],200);
});
this is my post webhook creation request to https://api.getgo.com/G2W/rest/v2/webhooks

[
{
"callbackUrl":"https://website.com/g2w/webhook/",
"eventName":"webinar.created",
"eventVersion":"1.0.0",
"product":"g2w"
}
]
and always I get this error

{
"timestamp": 1609341614915,
"status": 400,
"error": "Bad Request",
"exception": "com.logmein.webhooks.exceptions.InvalidRequestException",
"message": "Invalid callbackUrl. callbackUrl not returning 200 OK as response. Please retry after sometime",
"path": "/v1/webhooks"
}

GotoWebinar webhooks documentation

Hi,

I just started to work with the gotoWebinar API and just ran into some issues/problems.

Beside the various errors I got trying to authenticate via an access token (already made a support request) I asked myself if I just missunderstand the functionality of the API or I just need some advice.

What I plan is that I simply subscribe users to a webinar via a PHP script on my website.

So I started by creating the developer account, created an client and then starten using this guide and postman to get an access token.

The  "Obtaining an authorization code" works fine but i got stuck on the "Obtain an access token" part and after fiddeling around for some hours I just asked myself "Is this even possible what I try"? 

Because to make an API call I need a Access token .. to get an access token I need a authorization code. But the authorization code can only be obtained by call the URL with the clientId and the recirectUri and then log in and accept the required stuff.

But I want to make this calls via PHP,... first I thought "ok I just create the authorization code once and then use it in my php code" but in the documentation is written

You can now send the authorization code in exchange for an access token. Each authoization code can only be exchanged once. Any subsequent attempts will result in an error.

So I can't use it over and over again to get a new access token to make API calls. So how did this work?

my current state is that I make some calls via postman which leads to errors like

{
    "error": "invalid_request",
    "error_description": "Required parameter(s) missing or wrong."
}

Hello,

I am trying to register users via the API endpoint https://api.getgo.com/G2W/rest/v2/organizers/{organizerKey}/webinars/{webinarKey}/registrants with a test body of

{"firstName": "Testname","lastName": "Lastname'","email": "string@test.de"}

I always get the error "Your request could not be processed because the request body is not parsable".

I sticked to the instructions here https://developer.goto.com/GoToWebinarV2/#operation/createRegistrant, tried with "Accept: application/json" and "Accept: application/vnd.citrix.g2wapi-v1.1+json" in the header.

Does anybody know this error and what could case it?

No problem in Postman calling the API REST:

https://api.getgo.com/G2W/rest/v2/organizers/12341234123412341234/webinars?

with Headers: Accept, Authorization, Cache-Control, Content-Type and Host and with Parameters: fromTime and toTime.   The results are OK.

But when I try this in code, CLASSIC ASP calling MSXML2.ServerXMLHTTP.6.0 REST, the result is:

{"errorId":"f186c7ac-a8be-4fa3-a72a-63b68f027dce","requestId":null,"timeStamp":1614797938102,"reason":"invalid.data","errorCode":"invalid.data","description":"Required DateTime parameter 'fromTime' is not present","incident":"1048515592356393472","details":null}

This is the code:

url = "https://api.getgo.com/G2W/rest/v2/accounts/23232323/webinars?"

Dim oXMLHttp
Set oXMLHttp=Server.Createobject("MSXML2.ServerXMLHTTP.6.0")
oXMLHttp.open "GET", url, false
' HEADERS
oXMLHttp.setRequestHeader "Accept", "application/json"
oXMLHttp.setRequestHeader "Authorization", authorization_bearer_code
oXMLHTTP.setRequestHeader "Cache-Control", "no-cache"
oXMLHttp.setRequestHeader "Content-Type", "application/x-www-form-urlencoded"
'oXMLHTTP.setRequestHeader "Content-Type", "application/json;charset=UTF-8"
oXMLHTTP.setRequestHeader "Host", "api.getgo.com"

' PARAMETERS: WEBINARS FROM - TO
FromTime =Server.UrlEncode("2021-02-27T00:00:00Z")
ToTime =Server.UrlEncode("2021-03-03T00:00:00Z")
strData = "fromTime=" & FromTime & "&toTime=" & ToTime & ""

oXMLHttp.send strData
response.write oXMLHttp.responseText
Set oXMLHttp = Nothing
Response.status = 200

Can u help me, please?

The authorization_bearer_code is obtained in the same way, and the call is correct.

Thanks in advance

Hi folks,

I'm using this API to create a webinar and I made someone else a host.

https://developer.goto.com/GoToWebinarV2/#operation/createWebinar

But when I hit the following API to update the meeting, I'm not able to do that even if I'm an admin.

https://developer.goto.com/GoToWebinarV2/#operation/updateWebinar

I can't even hit other APIs  to add co-organizers like https://developer.goto.com/GoToWebinarV2/#operation/createCoorganizers

It says:

"Authentication succeeded, but access to the requested resource is denied."

Is there any special permission for admin so that I can do this stuff with my account. The problem is only when I make someone else a host and trying to update the webinar.

Thanks,

Aditya