Issue promoting attendee to panelist who is attending via GTW iphone app
use case:
Running a GTWebinar session. For this particular meeting we often have folks join as regular attendees and then promote a range of them to be panelists so they can turn on cameras and contribute to the conversation.
Twice now we've had folks join and we promote those we want to panelist and it works well. EXCEPT one attendee who joins this way. He clicks attendee link from our website on his iphone 14 in Safarai, this launches the GTW app which he has on his phone. He successfully joins the meeting on the GTW app as a general attendee and can be unmuted if needed.
If I right click on his name i do NOT get the option to promote him to a panelist.
Is this a limitation of the GTW app for someone who has joined this way?
Would sending him a panelist email bypass this issue if he is still using his iPhone to join the meeting?
TC5998 thanks for the great description on what was happening. At this time, you can not join as a panelist via iPhone, though an iPad would work. You can read about all iOS requirements here.
