Forum Discussion

donalmurphy's avatar
donalmurphy
Active Contributor
8 months ago

New platform - Pop-out functionality

If I choose to use the Pop-out functionality before the start of a broadcast to arrange the dashboard to my liking, it reverts to the default setting once I start the broadcast and start sharing a screen. As I’m presenting I have noticed that the Pop-out functionality is then disabled and will only re-enable after I finish sharing my screen. Can the Pop-out function be enabled regardless of whether or not someone is in presentation mode?

  • KateG's avatar
    KateG
    7 months ago

    donalmurphy The team confirmed that this is expected behavior, flexible layout is not supported with video play. 

     

    I do understand that this is not ideal and I will share this feedback with the team at large.  Thanks for taking the time to share your experience. 

      • KateG's avatar
        KateG
        GoTo Moderator
        8 months ago

        Hi donalmurphy I haven't been able to replicate this with my setup, but can you let me know the following: 

         

        • When you say the pop-out function is disabled what does that mean? Is it merged when you present? 
        • Can you tell me what device you are using to present?
        • Are you using one screen or two (are you using a monitor)?