Forum Discussion

tveinot's avatar
tveinot
New Contributor
4 years ago

New to GoToWebinar and have some questions

Hi; I am new to GoToWebinar and I have some questions; I guess to start I will provide some infor about the event, it is three days offset by a day (7th, 9th, 11th of June) and each day there are 3 ...
  • Chris Droessler's avatar
    Chris Droessler
    4 years ago

    Welcome to the GoTo family.

     

    You can set up a single event that meets on multiple days.  That will give people a single registration.  When you are setting up a GoToWebinar event, there is a drop-down menu titled "Occurs." In that menu, select Custom, and then Register Once for All Sessions.  Each day can have separate times.

     

    With a new account, there are limits on your registration limit.  Eventually you will be able to have up to 5000 registrants and 500 Attendees.

     

    Are you trying to load an image to the webinar registration page?  You should be able to drag and drop  or click to choose a picture.  Maybe your web browser is not cooperating. Can you try another web browser?

     

    There are lots of videos and other helps out there. Just Google what you want.  Start with these videos:  https://support.goto.com/webinar/videos 

     

tveinot's avatar
tveinot
New Contributor

That helped! Unfortunately that registration setting needs to be defined at the start so I had to make a whole new webinar. There still seems to be no way to setup a schedule for each session unless I do each event as it's own session. Do you know how long will I have to wait to get 5000/500? My new Webinar is showing 5000/500; a little nervous because we will be launching in a month and I would like to have all my seats available.

 

 

markusedit's avatar
markusedit
Active Contributor
4 years ago

Hi,

 

The registration limit is 5000 and the participation limit is 500. 

  • tveinot's avatar
    tveinot
    New Contributor
    4 years ago

    Yes, but the dashboard was showing 250 registration limit until I created a new one. I think it is because I did some setup under a 7 day trial.

    • markusedit's avatar
      markusedit
      Active Contributor
      4 years ago

      If you have a trial bersion it is the maximum: 250 attendees. If you have an active plan Pro you can modifiy the registration limit (up to 500).