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Forum Discussion
IAMSInc
2 years agoNew Contributor
Option to toggle auto-transcription on/off during GTW session
 We are in a live session and had the auto-transcription setting toggled off from the dashboard, but are still seeing transcription. I confirmed with GTW support that there is no way to turn off auto-...
- 2 years ago
Thank you for the screenshot, to me this looks more like closed captioning. While we are running a private beta test of CC in the GoTo App currently with a few customers, it can be enabled and disabled in session from the Presenter's tool bar. Depending on what application you were using for your slide show, PowerPoint, Google Slides and even Chrome have closed captioning features that will display live.
 
IAMSInc
2 years agoNew Contributor
Hi Glenn! We were hosting a Standard Event and presenting fullscreen slides via screen sharing. Below is the view during the session and on our recording. Support told us this was a potential glitch and the only option was to ask all the attendees to rejoin, close the session and restart it with auto-transcription toggled off from our dashboard settings.