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Pre-recorded video not appearing in webinar recording in new app
My webinars typically consist of live intro, followed by a pre-recorded video (which I upload prior to the start of the broadcast), followed by a live Q&A session and outro. I have also programmed th...
Hi Kate, the fix has fixed the issue I was having. The pre-recorded talks on the broadcast I hosted this week showed up on the broadcast recording. That reduces my post-production work significantly, so thanks for getting this fix pushed through.
Donal
Hi donalmurphy
I tried to replicate your experience by creating a webinar, uploading a video in 'engage your attendee', and playing it during the webinar. I was able to see the recording.
The team couldn't replicate this experience either, so you should be able to see a video in the recording.
We can take a look at what may have happened if you share the session Webinar ID. You can PM me the information by clicking here and then Send a Message on the top right.
Is it possible to do this and have people who call in also hear the recording? Or can only those logging in the desktop mode see and hear the recording? I would like for it to appear as live as possible and open it up to Q&A after.
