The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Pre-recorded video not appearing in webinar recording in new app
My webinars typically consist of live intro, followed by a pre-recorded video (which I upload prior to the start of the broadcast), followed by a live Q&A session and outro. I have also programmed th...
Hi Kate, the fix has fixed the issue I was having. The pre-recorded talks on the broadcast I hosted this week showed up on the broadcast recording. That reduces my post-production work significantly, so thanks for getting this fix pushed through.
Donal
Thanks everyone for your posts and for submitting the web IDs, our team has reviewed and made updates that should appear in the upcoming weeks. Thanks for your patience.
Hello! We have the same issue only when hosting our live webinars with multiple attendees and not a test that we did to try and recreate the issue (which is strange the videos not to be recorded live but on a test). As a result we had to revert back to the "Classic" version. We understand the polls don't record in the new version, but it would be great for future to have that updated for those to show as well. Also, in the new version we love the reactions option (heart/clap/thumbs up/etc.), but is there a way to get a report of how many reactions there were total during the webinar and if not can that be added as well as that would be very beneficial for our reporting which we submit to our team and clients.
Registration link: https://attendee.gotowebinar.com/register/6541173232968981594
Thanks for your report and link, I've shared this with the team.
Polls in recordings for the new app is currently being reviewed.
Reporting on Reactions is not currently available, there is a request for it in the idea section here, I encourage you to vote.
