The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Registration notification mail
Previously I would get an email notification when somebody registers for my webinars. Now I am not receiving the notification emails anymore. I tried toggling the setting from 'no notification mail' ...
StijnBerkmortel We just checked again, and found your email address was returning to sender all of GoToWebinar's communication attempts. If your IT department has confirmed there's no internal block there, you may try sending another email now to confirm the delivery success.
StijnBerkmortel We just checked again, and found your email address was returning to sender all of GoToWebinar's communication attempts. If your IT department has confirmed there's no internal block there, you may try sending another email now to confirm the delivery success.
I now indeed receive the e-mails again. Thanks!
Is there a possibility to explain what fixed the problem on your side via a DM? Gave it a reason why all communications returned to sender?
It appears there was a block or automatic return within your email system. I'm not sure if this was caused by too many users within the domain receiving similar communications that triggered an alarm, but this can sometimes happen when multiple, simultaneous webinar emails are received.
