Forum Discussion

SEW1's avatar
SEW1
New Contributor
4 years ago

Reminder emails sent to registrants has incorrect wording

The automated wording in the reminder emails is wrong, it tells registrants they are an "organizer" of the webinar. The email wording should be "This is a reminder that you "have registered" for ...."

Problem
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    SEW1  Did one of your registrants send you a copy of their email?  If not, then you may just be seeing a version of the event as a reminder that GoToWebinar sent them to all participants.  Feel free to post a copy of the email itself for confirmation here. 

    • SEW1's avatar
      SEW1
      New Contributor
      4 years ago

      Hi AshC

      It was the presenter who forwarded the email to me, see below. He receives all the notifications of how many people received reminders and I think its the same with post webinar emails. 

       

      Sharon

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        4 years ago

        SEW1  If this was a Co-Organizer, then the email wording makes sense.  

         

        If they were only a Panelist, then they should receive a different communication.