Forum Discussion

Lonsec's avatar
Lonsec
New Member
2 months ago

Option to change Thumbnail when sharing a webinar recording

Currently there is no option to create/change the static thumbnail of a webinar recording.

In a recent recording that we shared with our audience, post webinar, the thumbnail displayed one of our presenters with their eyes closed, and we had no way of changing this.

The year is 2024. The technology/option to change a thumbnail on a hosted video has been around for the last 10, if not 15, years. 

Thank you.

  • KateG's avatar
    KateG
    GoTo Manager
    31 days ago

    Hi Lonsec 

    Welcome to the Community.

    I can share this feedback with the team. How were you sharing the recording? I'm not sure which thumbnail you were looking at. 

    You can also create a Community Idea, where others can vote and comment on the feature. This allows others to vote and comment on the feature, providing valuable insights that help our team prioritize improvements.