Forum Discussion

Jrock118's avatar
Jrock118
New Contributor
4 months ago

Sorry, this portion of the webinar cannot be viewed on this device

Greetings.  I have one user getting this error.  His screen displays OK for a second or two then gets the error. Others can play the video just fine.  I have removed and re-installed the software but unsure of any other steps to try.

 

Thanks all!

  • KateG's avatar
    KateG
    GoTo Moderator
    4 months ago

    Hi Jrock118 Welcome to the GoTo Community, 


    Are you trying to play a recorded video? This error was reported previously here and was fixed by re-uploading the video.