Forum Discussion

Golnaz's avatar
Golnaz
New Member
10 years ago

the number of attendees by Phone

How can I find out how many attendees were in webinar by Phone?
  • AshC's avatar
    9 years ago

    Hi,

    Only webinar attendees that join using our software are captured for our attendee report.  If an attendee only dials into the audio of a webinar they will not be listed in any reporting. 

     

    While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant.