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the number of attendees by Phone
How can I find out how many attendees were in webinar by Phone?
Hi,
Only webinar attendees that join using our software are captured for our attendee report. If an attendee only dials into the audio of a webinar they will not be listed in any reporting.While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant.
So I am testing the trial version of gotowebinar and I have held up a couple of mock conferences. Everything is good so far but I am experiencing an issue. I set up a mock conference and then join in from my phone as an attendee but it does not show in the software and it does not show in the reports as well. Ho can I fix this? I need to finalize this today to make purchase of GoToWebinar today. PLease helpout
Hi Umar,
When you connected from your phone did you just dial into the conference call or join using one of our mobile apps? Webinar attendees need to connect via our software in order to appear in the attendee report, if they only dial into the conference call they will not show up.
