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the number of attendees by Phone
How can I find out how many attendees were in webinar by Phone?
Hi,
Only webinar attendees that join using our software are captured for our attendee report. If an attendee only dials into the audio of a webinar they will not be listed in any reporting.While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant.
We just completed our first webinar with GoToWebinar. We were able to download the "Attendee Report" and obtained who joined via the URL, however that report does not contain the attendees who dialed in ONLY. Where can we get that report?
What do you hope to see in the Attendee Report for folks who connect only by phone? Do you expect to see only the phone number as their attendee name? On modern phone systems it should be possible for someone to text their name.
Even if they cannot list the phone number in the Attendee Report, it would be nice to just list them as "unknown," so we can get a good head count.
Sorry there was a misunderstanding when you first signed up. When someone connects via computer but uses the telephone for audio, those connections are documented. Being that GoToWebinar is a visual sharing platform, I doubt they thought there would be enough telephone-only attendees to warrant reporting them.
To answer your other question, AshC does work for LogMeIn. I however, do not, but have become a big fan.
