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Forum Discussion
Solved
the number of attendees by Phone
How can I find out how many attendees were in webinar by Phone?
Hi,
Only webinar attendees that join using our software are captured for our attendee report. If an attendee only dials into the audio of a webinar they will not be listed in any reporting.While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant.
I just called gotowebinar and confirmed that when using it, callers not entering a pin will not be listed in attendee list. That functionality exists in gotomeeting, but that is limited to 26 participants. If you want more than 26, you have to use gotowebinar. So the only way to effectively manage attendees is by limiting it to computer only, no telephone audio.
This is inconsistent with thier whitepaper on security.
https://logmeincdn.azureedge.net/gotomeetingmedia/-/media/pdfs/ucc_security_white_paper.pdf
on page 3
• The ability to see the complete list of attendees and their
current roles and privileges, so the organizer always remains
aware of those present
How do you suggest that a caller, not not using a PIN, enter ther name in their phone to show up on the Attendee list?
in gotomeeting a caller with no audio pin shows up as CALLER 01, which you can rename. In gotomeeting, you don't have that option. They have added it to thier list of possible development for the future.
