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Forum Discussion

Golnaz's avatar
Golnaz
New Member
11 years ago
Solved

the number of attendees by Phone

How can I find out how many attendees were in webinar by Phone?
  • AshC's avatar
    AshC
    10 years ago

    Hi,

    Only webinar attendees that join using our software are captured for our attendee report.  If an attendee only dials into the audio of a webinar they will not be listed in any reporting. 

     

    While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant. 

Chris Droessler's avatar
Chris Droessler
Respected Contributor
7 years ago

How do you suggest that a caller, not not using a PIN, enter ther name in their phone to show up on the Attendee list?

Martin7's avatar
Martin7
New Member
7 years ago

in gotomeeting a caller with no audio pin shows up as CALLER 01, which you can rename. In gotomeeting, you don't have that option. They have added it to thier list of possible development for the future.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    Hi Martin7 ,

    While the Unidentified Caller feature is not yet available for GoToWebinar, and we do not record these callers on any reports, our LMI Whitepapers do not reference phone systems in general.  Did you know GoToMeeting Plus plans can accommodate up to 250 Attendees per broadcast?