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Unable to see today's webinar Analytics
Hi, we just ran a webinar successfully - we had a full room and we recorded our webinar. However, my dashboard says that we had no attendees. Can anyone assist? Thanks Caroline
Hello,
I apologize for the recent reporting issues.
We experienced a data disruption this week of GoToWebinar session analytics which should be fully restored in the coming days.
Please reference our status page for resolution updates: https://status.gotomeeting.com/
We are having the same problem from todays webinar. I called support, but the call ended after being on hold for 20 min.
Oh wow, that's not good! I really hope they're looking into this - I'm concerned about the emails that we have set up to automatically go to those who attended and those who were absent. If our webinar is showing as 0 attendees, does this mean everyone who registered will now get the absentee email?
I'm sorry about that. If you are still missing reporting data then please click my Community name to send a message confirming the affected IDs and date/time of their broadcasts.
Hello,
I apologize for the recent reporting issues.
We experienced a data disruption this week of GoToWebinar session analytics which should be fully restored in the coming days.
Please reference our status page for resolution updates: https://status.gotomeeting.com/
I did a webinaire yesterday ( like a good 18 hours ago) and I still can't have the question in the report ( neither question or participation report) . I know that it took more than 4 hour to get the participation report and the recording but is it normal after all that time to not have the question ?
Thank you
