The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
csimpson
6 years agoNew Contributor
Unable to see today's webinar Analytics
Hi, we just ran a webinar successfully - we had a full room and we recorded our webinar. However, my dashboard says that we had no attendees. Can anyone assist? Thanks Caroline
- 6 years ago
Hello,
I apologize for the recent reporting issues.
We experienced a data disruption this week of GoToWebinar session analytics which should be fully restored in the coming days.
Please reference our status page for resolution updates: https://status.gotomeeting.com/
AshC
6 years agoRetired GoTo Contributor
Hello,
I apologize for the recent reporting issues.
We experienced a data disruption this week of GoToWebinar session analytics which should be fully restored in the coming days.
Please reference our status page for resolution updates: https://status.gotomeeting.com/
Marc Van den Be
6 years agoNew Contributor
On 14th May 2020 I gave a webinar at 8pm CET and on the morning of 15th I wanted to make an attendee report but the webinar does not appear among the list ? I need this to grant the attendees with continuous education units (credits).
How to solve this problem.
- Eneris6 years agoActive Contributor
There were incidents yesterday. GTW is working on it.
More details at https://status.gotomeeting.com/
Identified - Due to technical difficulties, reports for webinars hosted between 05/14, 15:00 UTC until 05/14 22:00 UTC may currently be unavailable. Our engineering team is working diligently on the resolution and the reports are likely to be available in the next 72 hours.
May 15, 10:41 UTC- Marc Van den Be6 years agoNew Contributor
The problem is solved. Thanks.
- JoshuaLerner6 years agoNew Member
This issue has not been resolved. I have webinar questions generated during an executive presentation session 930-1030A MST yesterday that are still missing.