Type: Webcast
We have a preloaded message that is part of our webinar set up. Shows fine in attendee question box when webcast starts.
During live webcast, any info added to chat by me and sent to all, does not then show to attendees.
Required info added as a response to a question in the question box to show.
Also, my other question about webcasts - does a webcast allow for handouts like a webinar does?
Jean
Hi JeanSmith nice to hear back from you and thanks for a bit more context. I'm going to break down your response:
It sounds like it is working as intended. You can see the preloaded message in Chat. Here you can see my view as organizer. My prerecorded message, "Welcome to my test we will be with you shortly" shows up for me right under chat. I can not change that.
Can you verify that you are typing into chat to all and have All-Entire Audience checked?
Can you elaborate on this question?
Yes. The webcast functions very much like a webinar. As a presenter, you can share handouts. See my first screenshot where it lists Handouts 0 of 5.
Hi
Yes, the message typed in the chat box of the control panel by the organizer was sent to all. It was not visible on the attendee view.
Also, during a webcast, if there is a handout, does it show in the attendee view?
Hi JeanSmith there aren't currently any issues with chat, one thing that can be confusing is that there is a 20 second lag, so attendees won't see the message you post like the one below for 20 seconds after its posted. Can you check that during your next webcast?
Attendees can also see handouts under the tab marked in the image below.
