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Forum Discussion
Fran_Simon
6 years agoValued Contributor
Webcast Attendees' screens going dark after next presenter
We need some ideas here. We are experiencing two problems regularly with a lot (but not all) of our attendees. Our sessions are really big-- usually between 1,800-3,000 people.
There are two ...
- 5 years ago
This issue should now be resolved in webcast webinars. Please let us know if you see it recur again.
Fran_Simon
6 years agoValued Contributor
AshC Any more information about this issue? It is getting worse. So many compliants.
AshC
6 years agoRetired GoTo Contributor
We're definitely interested to learn more about this problem, Fran. Unfortunately we've been unable to recreate the experience you described ourselves. If this typically happens after you launch a Poll or Video, have you tried changing presenters to see if it triggers the viewer window for those affected attendees?