The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
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Webcast Attendees' screens going dark after next presenter
We need some ideas here. We are experiencing two problems regularly with a lot (but not all) of our attendees. Our sessions are really big-- usually between 1,800-3,000 people.
There are two ...
This issue should now be resolved in webcast webinars. Please let us know if you see it recur again.
LogMeIn support has confirmed that this is a bug that has been present for many months. My solution is to recreate all 120 webinars in Standard mode. Support is then assisting me with copying all registrants from the webcast mode to the standard mode of the same webinar. Lots of work, and I'm back to the 1,000 viewer limit.
I'm sorry to hear about that, and will investigate the cause further with our team.
AshC - thanks so much, I look forward to the resolution.
