Forum Discussion

Fran_Simon's avatar
Fran_Simon
Valued Contributor
6 years ago
Solved

Webcast Attendees' screens going dark after next presenter

We need some ideas here. We are experiencing two problems regularly with a lot (but not all) of our attendees. Our sessions are really big-- usually between 1,800-3,000 people.   There are two ...
  • AshC's avatar
    AshC
    5 years ago

    This issue should now be resolved in webcast webinars.  Please let us know if you see it recur again. 

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

euridice  This is a known issue we are currently addressing with the GoToWebinar web app.  I expect a full resolution within the next few weeks. 

 

Thanks for your patience.

b_martinez's avatar
b_martinez
New Member
5 years ago

Can someone please give us an update on this issue? Still a problem with screen freeze after presenter switch, audio issues, login issues. Video recording is fine and these issues are not seen by all. Didn't have these issues with the webinar version - only seems to be happening with the webcast versions.  Please update this thread and let us know is being done to correct these issues.