Forum Discussion

Shannen's avatar
Shannen
Contributor
3 years ago

Webinar attendee is not listed on registration or attendee reports

I ran an attendee report for our webinar on 1/27/22 and one of the attendees is not listed on the report. He is not listed as registered or as an attendee. He swears he was logged in and he was able ...
  • AshC's avatar
    3 years ago

    Shannen   While I have heard of some mobile attendees failing to appear on the webinar attendance report, they would always appear on the registration report.  If this attendee registered successfully they would have received an email from GoToWebinar proving this shortly after the form was completely filled out.