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Webinar Report: Wrong start time of a webinar and duration of attendance
In our webinar report the start time of a webinar is exactly when we (the organizer) open the webinar room for us. But we have not yet started officially the webinar! So in my opinion that's a wrong ...
HI KarinW thanks for getting back to me, a few things to note:
- If someone leaves and returns, this will be noted in the report and the "Time In Session" column will reflect the total time in session.
- Are you using Practice Mode before you start? Organizers can start a webinar in practice mode before actually starting the live session. Attendees then can join the Webinar when you are ready to begin the live session.
HI KarinW thanks for getting back to me, a few things to note:
- If someone leaves and returns, this will be noted in the report and the "Time In Session" column will reflect the total time in session.
- Are you using Practice Mode before you start? Organizers can start a webinar in practice mode before actually starting the live session. Attendees then can join the Webinar when you are ready to begin the live session.
I know Practice mode. But when we use it before all settings and configurations which are done in Practice mode are moved automatically to Live mode?
KarinW once you start the webinar while in practice mode, attendees will join the webinar.
Also, GoTo offers a lot of resources including Online Trainings and the opportunity to ask questions live with experts! Check out this link for more information.
