Forum Discussion

Cadcorp's avatar
Cadcorp
New Contributor
2 years ago

What is the difference between "Active attendees" and "Listen-only attendees"?

In the new GoTo Webinar app, some attendees are  "Active attendees" and "Listen-only attendees". We set it that all would be listen-only. Is there a difference? Should we be concerned about them havi...
Cadcorp's avatar
Cadcorp
New Contributor
2 years ago

Hi, 
Yes, we'd already done that. And when we checked during the webinar, it was still turned off.

KateG's avatar
KateG
GoTo Manager
2 years ago

Cadcorp Thanks for verifying the settings are correct. Is this happening with every webinar? Are all attendees 'Active Attendees? ' Could you share the web ID(s) when this happened so we can take a closer look? If you click on my username and PM me a message I will follow up with the team. Thanks! 

  • Cadcorp's avatar
    Cadcorp
    New Contributor
    2 years ago

    I've sent you a PM

    • KateG's avatar
      KateG
      GoTo Manager
      2 years ago

      Cadcorp thank you! Our team is currently reviewing. I will let you know when I hear further.  I appreciate your sharing your experience with the Beta version. It's appreciated.