The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
simoneo81
6 years agoNew Member
Why can't I share my camera on macOS Catalina?
I'm running macOS Catalina (10.15.3) and I'm not able to share my camera during a GoToWebinar session. In Security & Privacy preferences, Privacy tab, GoToMeeting isn't listed in camera settings pan...
- 6 years ago
Hi,
If you are seeing GoToMeeting in the Security and Privacy setting of your Mac in the Camera section, please try the following:
- Launch the GoToMeeting software from your Applications folder (if you do not have it installed join our test meeting to install it)
- Click on GoToMeeting in your toolbar to open the menu and then select Preferences
- In Preferences select Webcam, this should trigger a preview of the webcam and your Mac to list GoToMeeting in the Security and Privacy settings so you can give it access
Thom Ulmet
6 years agoNew Contributor
So looking through the replies, this is a continuing issue and GOTOWEBINAR has not resolved it? I have had two events where the presenters could not use their macbooks because gotowebinar would not find their camera and mics. One presenter was using the same macbook which she presented from last year and now it is not working.
mitmy
6 years agoActive Contributor
Yes we are still getting issues every now and again but I think that must be interesting to Gotowebinar that it has worked in the past and not now, did she have to download the software again?