Register Your Phone Numbers for SMS Compliance before cut off date of December 1st 2024

Question

Carriers began blocking unregistered outbound SMS on October 1, 2024, and 100% of unregistered outbound SMS will be blocked by December 1, 2024 due to a government-mandated regulation to prevent spam.
If you have not yet registered we have a recorded webinar available that you can watch to learn about the new requirement HERE&nbsp;

For&nbsp;local&nbsp;phone numbers:&nbsp;Register your local phone number to enable texting
For&nbsp;toll-free&nbsp;phone numbers:&nbsp;Verify your toll-free phone number to enable texting

Important:&nbsp;Learn what&nbsp;ineligible use cases are when registering and verifying your toll-free and local phone number SMS campaigns.
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gracezen · Answer

Hi, GlennD We are in the process of completing the SMS registration, but we noticed that the status currently shows as "unverified" for Brand Registration. Could you kindly provide an update on this and assist us in resolving the issue?

gracezen · Answer

https://drive.google.com/file/d/19EWDrzzazf2stm2K2rJCfTDUmIcUpSSn/view?usp=sharing

kateg · Answer

Hi gracezen&nbsp;
Did you start the Brand Registration process? The recorded webinar here discusses that process around the 7 minute mark in the webinar.&nbsp;

gracezen · Answer

Hi KateG we did. We are just getting an unverified status on brand registration even when we followed everything, even the name is exactly how it appears on our EIN. How to get past this? How many minutes before we know/change status to verified?&nbsp;

kateg · Answer

Hi gracezen,&nbsp;
The best thing would be to contact our support team- the agent will be able to pull up your account and advise on the status of the campaign.&nbsp;
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