Hamachi Cancellation And Refund

Hi Dhom, I see that you called our support and a ticket has been created. Someone will be in contact with you to assist. 

i have 1 subscription last yr. and i renew 1 subscription, but this april 2024 i have 2 subscription how to refund ?

I already open Case number:20240957 but I can't confirm submit the request.I want use to end of the year 2024 and the time remaining from my subscriptions. I don't want renewal auto. Please tell me. it's difficult to talk on the phone in English.

Hi RowanImm,

 I have opened a support ticket for you and someone will contact you to assist.

Can anyone help me to change my payment from autopay to manual pay?

Because the subscription is auto renewal and charged into my Credit Card, I can't remove my card from payment method. Also i can't find Payment Options in  Admin Menu to turn off Autopay.

I live in Indonesia and there is no contact support from Indonesia.

Thank You.

SAW1 If you visit the support site and you are signed into your account you should be able to see it under My Cases. The number is #20213630

Hi Glenn, 

Thanks for your reply. 

Can you please tell me where can I find the support ticket?

Thanks.

Hi SAW1,

I have opened a support ticket for you and someone will be in contact to assist.

Hello,

I need to cancel my annual Hamachi Standard subscription. I just realised there was a charge on 21/03/2024, order ID LWRKCO3L710000B. I haven't used it for the last few months. Could you please help me to cancel the subscription and issue a refund? No speaking good English to call the support. Please use email.

Thanks.