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Forum Discussion
JuiceWagon
2 years agoNew Member
CTRL-ALT-DEL issues in 15702
Is there any resolution for the CTRL-ALT-DEL issues in 15702? One better than uninstall and reinstall?
Hi Everyone,
10/10/2024 Update: A fix has been released that will resolve the issue. Please check for an update in the LogMeIn Control Panel to receive the update.
******************************************************************************************************************
Update: As a workaround, We recommend rolling back to the previous build if you are experiencing this issue.
We also have a build with the fix, if you would like it, can you please comment in this thread and I will message you the link.
Once you receive the link, we recommend removing the new version, restarting it, and then install the file.
If there are any issues please let me know.
******************************************************************************************************************
Thanks for your reports.
Our team is aware of this issue and is currently working on a fix. We will update this thread as we learn more.
27 Replies
- Richard012 years agoVisitor
I need the build to rollback the version to
email it to (removed) or PM the link :)
- KateG2 years agoGoTo Manager
MCTJIm sent you a PM, please check your messages
- MCTJIm2 years agoActive Contributor
I am having the same issue too. Can you please provide me a link via pm to the previous build.
Thank you,
Jim
- NN32 years agoNew Member
Same CTRL ALT DEL remote control issue started since yesterday - the host computer not reacting. Reached out tech support seems they don't know how to solve it
- KateG2 years agoGoTo Manager
Hi Everyone,
10/10/2024 Update: A fix has been released that will resolve the issue. Please check for an update in the LogMeIn Control Panel to receive the update.
******************************************************************************************************************
Update: As a workaround, We recommend rolling back to the previous build if you are experiencing this issue.
We also have a build with the fix, if you would like it, can you please comment in this thread and I will message you the link.
Once you receive the link, we recommend removing the new version, restarting it, and then install the file.
If there are any issues please let me know.
******************************************************************************************************************
Thanks for your reports.
Our team is aware of this issue and is currently working on a fix. We will update this thread as we learn more.
- mfabre2 years agoVisitor
Same issue for us. It is very detrimental for my company.
- Richard012 years agoVisitor
This is happening us as well, and it is affecting all the computers running the latest version, please advice!
rgds
/ Richard