Forum Discussion

Sahara707's avatar
Sahara707
New Member
3 years ago

Computer Icon Doesn't Turn Green When Associate is online

Computer Icon Doesn't Turn Green When Associate is online Others turn green when they log in. New computer, is there something to turn on when the user signs on so the computer icon turns green and ...
Question
AshC's avatar
AshC
Retired GoTo Contributor
3 years ago

Hi Sahara707 

Do you know if this user is connecting through a VPN, or behind a firewall that might restrict outbound communications?