Forum Discussion

AppSupport's avatar
AppSupport
New Member
2 months ago

File Manager - Mac Host shows Windows File Structure

Wondering if anyone has seen this before and has a solution. I am running the latest Technician console on a Mac and have given it Full Disk Access etc. When I connect to a Windows Client and try to...
KateG's avatar
KateG
GoTo Manager
2 months ago

Hi AppSupport, 

Sorry for the delay here. I haven't heard of this issue previously, I do see that you have reached out to our support team and it's currently been escalated for review. 

Sorry for the inconvenience here and thanks for working with the team on a resolution.