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Forum Discussion
InterpretIT
5 years agoActive Contributor
File Manager takes a long time to make a connection
Within the last 3 months, File Manager is taking a long time to connect before I can use the feature. In some cases, it takes 4-7 minutes. I find that I am clicking on File Manager as soon as a sessi...
AshC
5 years agoRetired GoTo Contributor
InterpretIT Sorry, that does seem slower than expected. If this started happening recently, and is affecting multiple hosts, are you able to create a case with Customer Support when you have access to send some log files?