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petecahalane's avatar
petecahalane
Active Contributor
8 years ago

How to add an admin to a single tech group and not as a base-level admin?

How do we add an admin just to a single tech group and not as a base-level admin?  Following the documentation does not give the options it specifies.   Page 13 of the admin documenation specifies ...
sv5's avatar
sv5
GoTo Contributor
8 years ago

Hello petecahalane!

 

Thank you for your question! Yes it is possible. You should create admins under the Administrator node, not under the Master Administrators node. And simple you have to drag and drop the new admins into specific Technician Groups. Those new admins will be able to manage only their own Technician Groups that are they linked in.

I hope I could answer to you question.

Regards,
Sandor