Hi TYamada, welcome to the community.
You should be able to open those files with most text editors like Notepad or Wordpad on Windows
To read the encrypted logs, you have to Tool->"Export Diagnostic Logs" (in the Technician Console), and read the decrypted files on the Technician Console side.
Hi GlennD, thanks for the response.
I opened the log file in Notepad as you suggested. However, much of the content was not converted to normal text, but was garbled or encrypted. So I could not read from the log file what kind of operation was performed.
What is the best way to check afterwards what operations were performed on the host using LogMeIn Rescure?
TYamada the contents of the logs shouldn't be encrypted, is there something specific you are looking for?
hey GlennD
i seem to have same issue with the originator.
i did attempt to open every file in the ..../AppData/bruhbruh with notepad.
it is def encrypted and it would be greatly apriciated if you could provide us how we can decrypted the contents of the log files.
thank you in advance for your support.
sincerely
jp
