Forum Discussion

pbugiani's avatar
pbugiani
New Contributor
8 years ago

Invalid Administrator username or password. Error code (1722)

Hi everybody, my name is Piero, from Florence (Italy) I am having a connection problem (Invalid Administrator username or password. Error code (1722)) trying to connect via Logmein Tech Console (v. ...
Problem
sv5's avatar
sv5
GoTo Contributor
8 years ago

Hello pbugiani!

Thank you for the feedback. There are some requirements of the Connect on LAN feature. Please read our manual on page 30-31.

Some of the windows updates set back to default of these settings. Usually the remote registry service is stopped or disabled after a recently windows update. It should be started manually or automatically.

I hope it will help you!

 

Regards,

Sandor

pbugiani's avatar
pbugiani
New Contributor
8 years ago

Hi Sandor

for the moment I checked only for the Remote Service (started or not).

On our PC the default is 'not enabled' but even if i start it on a remote PC to test, the problem remains the same.

I am going on reading manual LAN Conn pa. 30-31 as you suggested and let you know asap

Thanks

Piero