Forum Discussion

pbugiani's avatar
pbugiani
New Contributor
7 years ago

Invalid Administrator username or password. Error code (1722)

Hi everybody, my name is Piero, from Florence (Italy) I am having a connection problem (Invalid Administrator username or password. Error code (1722)) trying to connect via Logmein Tech Console (v. ...
Problem
sv5's avatar
sv5
GoTo Contributor

Hello pbugiani!

Thank you for the feedback. There are some requirements of the Connect on LAN feature. Please read our manual on page 30-31.

Some of the windows updates set back to default of these settings. Usually the remote registry service is stopped or disabled after a recently windows update. It should be started manually or automatically.

I hope it will help you!

 

Regards,

Sandor

pbugiani's avatar
pbugiani
New Contributor
7 years ago

Hi Sandor

for the moment I checked only for the Remote Service (started or not).

On our PC the default is 'not enabled' but even if i start it on a remote PC to test, the problem remains the same.

I am going on reading manual LAN Conn pa. 30-31 as you suggested and let you know asap

Thanks

Piero