Forum Discussion

raahh's avatar
raahh
New Contributor
3 years ago

issue with connecting to sessions using the LogMeInRescue Tech console version 7.5

With the new update to version 7.5, our LogMeIn Rescue Technician Console sessions are not working as smoothly or efficiently as previously.   We have several staff members using the program to rem...
Josh77's avatar
Josh77
New Contributor

I have found that some users have better luck with 7.5 and some with 7.12, so I have recommended to them that until a patch or new version update is released to use whichever works best for them individually. I have personally found better success with 7.12. 

smather's avatar
smather
New Contributor
3 years ago

Since rolling back to 7.12 didn't solve the problem, I've considered going back even further. However, it probably would not help. I suspect whatever was broken by version 7.5 will stay that way until they issue a fix.